State of Iowa
I built a flexible government platform serving 50+ state agencies. I conducted research, workshops, content modeling, information architecture, usability testing, and team training. The site earned awards and glowing user feedback.
Georgia Public Broadcasting
I unified several audience experiences—radio, TV, and digital—into one cohesive hub. I led discovery, user research, navigation design, interface design, and content strategy.
Commonwealth of Massachusetts
Through iterative design and testing, I refined an existing state platform. I built navigation patterns to help users find what they need. One of these became an open-source Drupal module.
Marissa’s user experience research, approach and application to content architecture and design is paramount to the success of every project she’s been a part of or led. She builds a rapport of trust and honest communication with her clients and colleagues, making every step a collaborative experience that succeeds.
Erin Schroeder Senior Content Strategist, Lullabot (Peer)
Iowa Department of Transportation
Iowa's most-used agency site needed a major restructure. I conducted research, audits, information architecture, training, and migration. The result: 80% less content and clearer paths for users.
State of Georgia
I contributed to a modern state platform with Digital Services Georgia and IDEO. I conducted user research, supported implementation, and wrote documentation for state agencies. My work improved the experience for both site visitors and authors.
Community Teamwork
For this organization serving housing and economic needs, I led a comprehensive rebrand. The work includes a visual identity, an accessible website, and print materials. Each celebrates its community impact and culture.
Beyond her work, which speaks for itself, Marissa skills are hard to quantify. Empathetic, pragmatic, and excellent at communicating her vision... She is one of those five dream-team members that you meet in your entire career.
Jake Buob Chief Technical Officer, Figmints (Colleague)
The American Institute of Chemical Engineers (AIChE)
This engineering membership organization needed a complete website overhaul on a limited budget. The sustainable design system has been maintained by a small team since.
Figmints Design
I directed a complete rebrand for this design agency, from sketches through implementation. I created a new identity, print collateral, website design, and site architecture. The site lasted over five years without a redesign.
I've also worked with:
- NewsBank • product strategy, product design & usability testing
- The Michael J. Fox Foundation • UX consulting: page & content design
- Harvard Libraries • UX consulting: website navigation
- Pantheon • workshop facilitation & website redesign
- The Recording Academy (Grammys) • interface redesign